southwest

And This Is Why Customer Affection For Southwest Airlines Doesn’t Expire

Southwest Airlines aircraft preparing to take-off in Chicago. getty Southwest Airlines just showed a little more love towards its customers. The airline recently announced that the travel vouchers it issues when customers cancel a non-refundable flight will no longer expire. Previously, Southwest adhered to the standard industry practice of requiring passengers to use travel credits …

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Airline Stocks Have Tumbled. One Answer: the Upsell.

Illustration by Elias Stein Text size Americans are traveling this summer as if they’d been locked at home for years. Despite that, airline stocks are trading down as carriers grapple with labor woes, airport congestion, record fuel prices, grumpy passengers, and recession fears. In the past month, analysts have cut major airlines’ earnings-per-share estimates. Result: …

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Do airlines owe you compensation for delays or cancellations?

Spencer Platt Getty Images READ MORE Police shoot armed woman at Dallas Love Field An armed woman who was dropped off at Dallas Love Field Airport was wounded by a police officer after she opened fire inside the airport Monday morning, the Dallas police chief said. The 37-year-old woman, who was not identified, has been …

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