refund

Changes good, more needed for flight rules | Editorials

On Friday, the flight tracking website FlightAware.com reported more than 1,500 canceled flights and more than 7,600 delays. The disruptions are just a fraction of the more than 88,000 cancellations and 550,000 delays reported by the federal Department of Transportation this year. According to FlightAware, this year has recorded more cancellations than in all of …

Changes good, more needed for flight rules | Editorials Read More »

Democrats introduce a bill to guarantee cash refunds for canceled flights

Democratic lawmakers on Monday introduced a bill that would require airlines to provide cash refunds to travelers when they cancel or significantly delay a flight. The bill, which would codify a Department of Transportation rule mandating cash refunds, comes as passengers continue to grapple with widespread delays and cancellations stemming from technical problems and a …

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So what’s behind the rise in airline complaints and flight cancellations? Airlines and FAA appear to have different theories

Airline passengers in the US can finally fly without too many restrictions, but many are still not happy about their travel experiences. Air travel consumer complaints in May were 237% higher than the same period in 2019, with 4,344 complaints, according to the most recent data from the US Department of Transportation, released earlier this …

So what’s behind the rise in airline complaints and flight cancellations? Airlines and FAA appear to have different theories Read More »

So what’s behind the rise in airline complaints and flight cancellations? Airlines and FAA appear to have different theories

Airline passengers in the US can finally fly without too many restrictions, but many are still not happy about their travel experiences. Air travel consumer complaints in May were 237% higher than the same period in 2019, with 4,344 complaints, according to The most recent data from the US Department of Transportation, released earlier this …

So what’s behind the rise in airline complaints and flight cancellations? Airlines and FAA appear to have different theories Read More »

Third-party booking sites slow to refund money for hotels that were closed during the storm

HOUSTON – As families with no electricity tried to stay warm last week, some of them checked into hotels with heat. Others, though, paid for rooms they didn’t get. Now they’re calling consumer expert Amy Davis for help to get that much-needed money back. Third-party booking sites like Travelocity, Expedia and Priceline let people reserve …

Third-party booking sites slow to refund money for hotels that were closed during the storm Read More »