Southwest Introduces A Feature You’re Going To Love

At the best of times, flying isn’t the most enjoyable way to spend your time. Even with a cocktail and an in-flight movie you’d never watch at home, you still have to deal with delays, cramped seats (which actually are getting more cramped all the time) and, sometimes, rude customers sitting right next to you .

Secretary of Transportation Pete Buttigieg is trying to make things better for travelers. This summer he’s announced a proposal that would guarantee that customers would get a refund for a canceled flight or a flight delayed by more than three hours, if they chose not to take a later flight.


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