‘Slap in the face’: Travel agents’ anger at Air New Zealand’s axing of commissions

Disruption to Air New Zealand flights this month kept travel agents busy. Photo / Marty Melville

Travel agents’ frustration at Air New Zealand slashing commissions is mounting as they do more work for the airline for free.

This month, Air New Zealand cut longstanding 3 per cent short-haul commissions for travel

An independent survey commissioned by Business Events Industry Aotearoa after the event showed $ 107.5m worth of business was provisionally secured during the two days – a 45.3 per cent increase on last year.


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