Which BA flights have been canceled?

British Airways has already had a tumultuous year, with baggage chaos and staff shortages causing widespread delays and cancellations. Things weren’t looking good for its customers.

On July 6, the airline announced that 10,300 flights would be canceled between now and the end of October. The airline had already taken close to 1,000 flights off its schedule for July during the last two weeks of June, affecting up to 170,000 passengers.

Adding to the pain was Heathrow Airport’s decision on July 11 to cancel 61 flights last minute due to a shortage of ground staff, affecting thousands of BA customers. On July 12, the airport – the UK’s busiest – announced it would cap the number of passengers that can depart from Heathrow over the summer. A maximum of 100,000 passengers would be able to depart each day, a daily reduction of around 4,000 people.

There is some good news: the proposed strike by check-in staff at Heathrow has been called off. Unions said the airline had made a “vastly improved” pay offer after extensive talks.

So what can long-suffering customers expect for the summer season? Here’s everything you need to know, from the routes that might be affected to the flights that have been canceled.

Main photo: a British Airways plane at London City Airport (Alamy)

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Passengers line up at a British Airways check-in (Getty Images)

Which BA flights have been canceled?

The Times has learned that BA has axed around 10,300 flights between August and October, having already removed almost 1,000 that were due to take off in July from its schedule in an earlier round of cancellations in June. This followed another series of extensive schedule changes in May. In total, the airline will have axed 13 per cent of its original schedule for the usually lucrative summer season.

The airline said in a statement: “While most of our flights are unaffected and the majority of customers will get away as planned, we don’t underestimate the impact this will have and we’re doing everything we can to get their travel plans back on track. We’re in touch to apologise and offer rebooking options for new flights with us or another airline as soon as possible or issue a full refund. “

Most of the recent changes were made during a temporary “amnesty” given to the UK airline industry by the government. It enabled airlines to amend their flight schedules without losing their coveted landing slots to rivals, and was a bid to reduce the number of last minute cancellations and disruption. This amnesty ended on Friday, July 8.

BA said: “While taking further action is not where we wanted to be, it’s the right thing to do for our customers and our colleagues. This new flexibility means that we can further reduce our schedule and consolidate some of our quieter services, so that we can protect as many of our holiday flights as possible. “

A British Airways flight landing at London City Airport - British Airways staff have announced their intention to strike
A British Airways flight landing at London City Airport (Getty Images)

Which airports are affected?

BA has confirmed that only short-haul flights have been affected in the latest round of cancellations – long-haul flights remain unaffected.

From the UK, departures from Heathrow, Gatwick and Edinburgh will have seen most cancellations. As for routes, it’s destinations such as Milan, Dublin, Nice, Amsterdam, and Athens where there are multiple services a day.

On routes with canceled flights, BA will usually try to use bigger planes to accommodate the extra passengers – but expect prices to go up significantly as other airlines are also slashing their schedules.

Empty check-in desks at Terminal 5 - British Airways staff have announced their intention to strike
Empty check-in desks at Terminal 5 (Getty Images)

How can I find out if my flight is canceled?

BA should notify you ahead of time if they plan to cancel your flight, so make sure they have your correct phone number and email address. You can also check the status of any flight using its flight tracker and via its app.

Will the Heathrow passenger cap affect me?

On July 12, Heathrow imposed a cap on the total number of daily passengers that can depart from the airport. No more than 100,000 people will be able to leave on flights from the airport from now until September 11, in a bid to limit the amount of disruption.

Around 104,000 passengers a day are currently expected per day, so passengers should brace for another wave of cancellations.

What about the strikes?

At the end of June, over 700 check-in staff and ground handlers working for British Airways at Heathrow Airport voted to go on strike over pay. Fortunately, strike action has now been canceled and the unions said the airline had made a “vastly improved” pay offer following extensive talks.

What are my rights?

You may be entitled to compensation if your flight ends up being canceled or delayed due to any scheduling changes or airline staff strikes, as these are considered to be a matter within the company’s control.

You’ll have to be delayed by at least three hours before you can get any sort of compensation. The amount you can expect will depend on how far you’re going and the length of the delay.

Do I get money back if my flight is canceled?

If your flight is canceled, you may be entitled to compensation if you were given less than 14 days of notice. Again, the amount you can claim will depend on the length of your journey and how different any proposed replacement flights are compared to your original schedule. Unfortunately if they tell you more than 14 days in advance, you won’t get anything – so check with your travel insurance if you can make a claim there.

What about the Heathrow refuellers’ strike?

Refuellers working for Aviation Fuel Services (AFS) at Heathrow had planned to strike between 5am on July 21 and 4.59am on July 24. After successful mediation, Unite, the union representing the workers, has now called off the strike.

Stymied by British Airways strikes? Here are the best Jet2 holidays * and Tui breaks * to choose from.

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