CS calls on officers to enhance public delivery system

Emphasizing the need for efficiency and accountability in the functioning of government offices, Jammu and Kashmir Chief Secretary, Dr. Arun Kumar Mehta, on Friday exhorted officers to put in more efforts towards enhancing public service delivery to ensure more responsive and transparent governance to people.
The chief secretary stated this while chairing a high-level meeting held here to assess the progress on different sectors in the Kashmir Valley, including a review of the district development plan and various other government programs for Srinagar district.
The meeting was attended by Divisional Commissioner (Kashmir), PK Pole; IGP Kashmir, Vijay Kumar; Director SKIMS, Chief Conservator of Forests Kashmir, Deputy Commissioner Srinagar, Director General Social Welfare Kashmir, Director General Horticulture Kashmir, Commissioner SMC, Mission Director, NHM, MD KPDCL, VC LCMA, Principal GMC Srinagar, Directors of School Kashmir Education, Industries and Commerce Kashmir, Rural Development Kashmir, Tourism Kashmir, Fisheries, Urban Local Bodies, Agriculture, Sheep Husbandry Kashmir and Animal Husbandry Kashmir, besides chief engineers of all wings and heads of line departments.
The chief secretary asked officers to initiate proper IEC activities in each department so that maximum people are made aware about various services and beneficiary oriented schemes of the government. He also directed them to further improve and enhance technological interventions and innovations besides optimally utilizing available resources.
Cocerned departments were urged to take up major procedural simplifications under different schemes by doing away with unnecessary compliance burden.
While reviewing the progress of the health sector across the Kashmir valley, the chief secretary asked the Principal of GMC, Director (Health Services) and the Director of SKIMS to properly maintain cleanliness and hygiene in hospitals which is imperative for patient care.
He also directed them to prepare a digital record of patient prescriptions and other medical tests through proper mobile applications or website so that a patient can access it while on the go.
The chief secretary asked the director to provide free medicines to locals at district hospitals and initiate an awareness campaign for the same so that maximum people are made aware about this facility.
While reviewing the tourism sector in the Kashmir Valley, Dr. Mehta asked officials to enhance facilities at tourist locations. Apart from traditional tourist places like Pahalgam, Gulmarg, Sonmarg and other places, unexplored locations should also be made available for the public with proper facilities established there, he said.
The tourism department was also asked to explore more ways of developing rural tourism in synergy with the Mission Youth, J&K, so that the rural youth get self employment through ‘Home Stay’ program recently initiated by the government.
While assessing the progress made in the agriculture sector, Dr. Mehta asked the officers to launch a ‘Two Seasons-Two Crops’ campaign across the valley so that no area remains under single crop cultivation and maximum production of different varieties is obtained. He also asked them for the 100 percent distribution of soil health cards so that people are aware about the productivity of their land and how to sow their crops on the basis of soil health.
Reviews were also conducted several other essential departments, where concerned officers were asked to undertake effective implementation of all programs and policies.
He also highlighted the present administration’s motto of ‘Road to Every Village’, and asked PMGSY officers to ensure coverage of all habitations under their schemes.
While assessing progress on the district development plan and various other government schemes for district Srinagar, Dr. Mehta impressed upon the officers to ensure completion of all ongoing works within prescribed timelines.
Assessing progress on several beneficiary-oriented schemes like KCC, PM Kisan, SEHAT, PM Social Security Scheme and others, he was impressed on the need to generate awareness among the public about these schemes so that maximum people get benefit. The chief secretary said that projects under the Smart City Mission will add new attractions to Srinagar and increase tourist flux to the city.
He directed the CEO of the Smart City project to execute all works as per given datelines so as to make Srinagar one of the most beautiful cities around the world.
On the occasion, the chief secretary launched one stop G2C e-services for district Srinagar. Under this platform, the citizens of Srinagar city can avail online facilities of obtaining income certificate, marriage certificate, character certificate, reserve category certificate and other services.

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